The single biggest complaint we hear from finance professionals responsible for Credit, Collections and Disputes Resolution, is that their teams are already too busy to completely cover even the current C&C workload, let alone support ongoing business volume increases without head-count growth.
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More Resources
Top 10 Best Practices in Order to Cash (OTC) Project Management
White Paper Top 10 Best Practices in Order to Cash (OTC) Project...
The More Things Change: OTC Best Practices in a Financial Shared Service Center (FSSC) Environment
White Paper The More Things Change: OTC Best Practices in a Financial Shared...
Crisis Driven Collections Headcount Management or Moving OTC from Reactive to Proactive
White Paper Crisis Driven Collections Headcount Management or Moving OTC from...