Promise To Pay Transaction

Cforia's robust PTP Transaction allows collectors
to document customer agreements and track them
effectively to maximize productivity and cash flow.

Our Promise To Pay Transaction enables your collectors to
document customer agreements to pay agreed to receivables
within a specific time frame. Most collectors working within
ERP systems or competitive products are required to take
numerous manual steps to complete this important collection
document.

Get a PTP into your customer's hands while you have
them on the telephone. Cforia's high level of automation
and integration with email and facsimile servers will allow your
company to get a Promise To Pay out to your customer
immediately. Confirm with your customer during the same call
that they agree with the proposed PTP. Avoid spending fifteen
minutes or more after the call manually exporting an Excel
spreadsheet, stripping out disputed transactions, embedding
the spreadsheet into a Word document and attaching to an
email. Break the cycle of spending the next week trying to
reach the customer again, to verify that they agree to the PTP.

Separate Collectables and Chargebacks Tracking streamlines setting up a Promise To Pay that collects all immediate
cash, while routing disputed amounts to deduction analysts.

Automatic Ticklers and Payment Tracking increases productivity and prevents follow up from falling in the cracks.
Accounts Receivable departments often rely upon separate Access databases or Outlook Calendars to create reminders for
promise payment dates. They have to run daily reports and manually verify payment status in their ERP system to determine
if a payment has been made. Cforia's system automatically extinguishes promise date reminders after payment has been
received in the source ERP system(s). Broken promises are served up to Collectors with high priority escalation.

Large Call Centers are often automated by auto dialers that work on a fixed time based system that dials and dials until
payment has been received. Leveraging Cforia's Promise To Pay Transaction will provide your customer's the agreed to
delivery time to get their payment into your system. The overall effectiveness of calls will increase when your AR department
broadens the base of outbound calls.

Cash Forecast Accuracy is increased when promise dates with amounts are included into individual customer projections.
Avoid having to pass the spreadsheet at the end of the month to forecast cash. Cforia's System allows Collectors to
concentrate on customer contact, and our system automatically calculates an enhanced accuracy forecast.

Increase effectiveness of held orders and credit stops by leveraging PTP to obtain an agreement that your customers
will make their account current within a agreed to time frame, in exchange for your department releasing their order.

Accountability for Customers and Collectors provides audit trail of written documentation that a Promise To Pay
Transaction has been agreed to and everyone understands what amounts, invoices and dates are. Automatic Ticklers and
payment tracking assure that nothing gets lost. Standard reporting provides numbers of transactions with outcomes for every
customer and collector.

Features:

Works with any ERP system including SAP, Oracle, Baan, Lawson, PeopleSoft, JD Edwards, BPCS and MAPICS.
Real-Time data access promotes immediate electronic delivery to your customer..
Workflow that automatically tracks PTP promise dates and escalates broken commitments.
Create an audit trail. Track Promise To Pay history and outcomes.
Route chargebacks and disputes to you deduction analysts for root-cause analysis.
Avoid numerous manual processes and spreadsheets.

Benefits:

Get a Promise To Pay into your customer's hands while you have them on the telephone. Remove another excuse for
not paying.
Reset large call center time based auto dialers to allow sufficient time for payments to post into the ERP system.
Concentrate on broken promises and avoid over calling customers who honor their commitment.
Automation will allow your collectors to dramatically increase their outbound calls and productivity.
Improve customer satisfaction through collaboration that facilitates timely problem resolution.
Route chargebacks and disputes to you deduction analysts for root-cause analysis.

"Cforia's Days Beyond Terms trend analysis coupled with the Promise To Pay Transaction helped
us manage our customers to reduce our DSO by 50%." - Otis Spunkmeyer