Credit Collection Chargeback Management Order-to-Cash Platform
Accounts receivable is not just one
business process. It is comprised of
five distinct functions:
- Credit
- Order hold and release
- Collections
- Deductions and disputes
- Sales rep support
Optimizing each of these functions
requires different workflows and
functionality. Despite the fact that
accounts receivable is the number
one or two asset on a company's
balance sheet, the systems provided
to AR professionals fail to deliver the
necessary tools to streamline each of
these functions.
Cforia optimizes the entire order-to-cash business process - from creating a quote to order management, from invoicing to
cash receipt and dispute/deductions processing. The Cforia system minimizes revenues lost through slow payments,
chargebacks and bad debt to maximize a company's bottom line.
Surviving, Not Thriving
Your company may be surviving with its vanilla receivables management system and other paper and manual tools, but it's
impossible to be truly successful in this mode. Every percentage point that interest rates are raised is a direct hit to earnings
and profitability. What strategy do you have in place to mitigate this impact? The status quo is guaranteed to lose you money.
Manual processes - Today's AR department's first line of customer interaction
is still the telephone. In lower volume customers, how do you touch customers
automatically without adding headcount? Cforia's customer correspondence
system automatically sends collection letters. Automating small account
management, allows collectors to focus on the larger accounts.
Prioritization - How do you ensure that each action taken in the AR department
maximizes cash flow? Cforia’s rules engine automatically creates a prioritized
tickler list that makes every call count. Take the detective work out of the
analysis process and let your team spend all of their time on execution. Cforia
provides tools to ensure every customer touch brings in the most cash possible.
Collaboration - Is your AR team repetitively solving other department's problems?
Deductions and disputes originate outside of the AR department, yet the AR
team is held accountable for resolution. This means the department or individual
responsible for causing the issue becomes invisible to the enterprise reporting
system, ensuring that he/she is free to repeatedly continue to cause the same
problems. Cforia allows deductions and disputes to be assigned to these
stakeholders. This speeds resolution and enables root-cause analysis. Cforia
provides the tools to identify and stop the revenue leakage associated with
disputes and deductions.
Self-Service - If your customers or sales reps need information, do they have to call the AR department? In today's Internet-
enabled world, easy access to information is a driver for success. Cforia's Web-based portals deliver all essential information
to both customers and sales reps to reduce or eliminate their need to physically contact your AR department. Cforia reduces
departmental overhead by allowing customers and reps direct access to their information.
One hundred percent of all business revenue flows through AR. Isn't it time to give AR the tools a major asset deserves?
Find out more about how Cforia can help your company thrive...If you'd like to schedule a demo, click here.

